If re-enabling Avid Pro Tools in your Login Items does not solve the problem, reinstall iLok License Manager. If you also still have an Avid Pro Tools in your Login Items, you should be able to turn it back off again if that is your preference. If you have, re-enable it.Īfter you update to 13.1, iLok License Manager will be correctly identified in your Login Items. Go to System Preferences > General > Login Items, and check whether you have disabled ‘Avid Pro Tools’ in the background. If for some reason you cannot update your operating system yet, before using iLok License Manager or any software that may use our technology, please try these steps in order (the easiest solution is listed first). Please update to macOS 13.1 to stop getting this error. This is a known issue with macOS Ventura 13.0.Īpple worked with us on the solution, and macOS 13.1 fixes this issue. If Avid Pro Tools or iLok license Manager are disabled from your Login Items in macOS 13.0, your computer will not load iLok License Manager and you will get this error. In macOS 13.0, a database on Apple’s side incorrectly identifies iLok License Manager as Avid Pro Tools. In macOS Ventura 13.0, iLok License Manager has an error that says “Software Component Unavailable”. (Collapse All) In macOS Ventura 13.0, iLok License Manager has an error that says “Software Component Unavailable”. I get an error saying "This application failed to start because it could not find or load the Qt platform plugin "windows"." What do I do? How do I consolidate multiple iLok accounts into one account, or merge licenses from multiple iLok USBs to a single iLok USB? I bought a used iLok USB or I am selling my iLok USB. My iLok USB is not recognized by the system or software. I no longer have my old computer or have lost my host computer license activation.
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