To check that your internet is functioning normally, disconnect Surfshark and quit the service all together from your PC/device. Faulty internet connectionĪre you sure that your internet is generally working fine? Sometimes, the problem isn’t with your VPN client but with your internet service itself. If not, then you will need to renew your subscription before you can reaccess Surfshark. Head over to the Surfshark user panel and check if your subscription is still active. If that’s the case, you won’t be able to log into Surfshark and get the VPN working. Is your Surfshark subscription still valid? It’s possible that you might have run out of the subscription period without realizing it. Test multiple servers and check if the issue persists. To do this, just launch the Surfshark app and choose a server location of your preference. If you’re experiencing slow Surfshark speeds, you can try connecting to a nearby location. If this happens, then you can try connecting to a different server location of Surfshark. Switch serversĪ common reason why you might find Surfshark not connecting is connectivity issues due to server downtimes and technical faults. There are multiple other quick and easy fixes to resolve your issues: 1. Sounds easy, right? It will kill all background processes of unnecessary apps and restart your network to give you a fresh beginning. Once you’re done, reboot the device you’re using. Then, click Help > Troubleshooting tools -> Reset network. To fix Surfshark VPN not working, open your Surfshark app and visit Settings. Some issues are quite minor, and you can solve them with easy adjustments on your device or the Surfsark app yourself. For a detailed guide, check out our updated ExpressVPN review.īut if you want to try fixing Surfshark first, here are a few helpful tips: Unable to Connect to Surfshark- Try these Fixes It offers some of the most incredible features, including 3000+ servers, excellent unblocking capabilities, a 100% no-logs policy, 24/7 customer support, and robust security. ExpressVPN is the best alternative to Surfshark, which you can use if you have already tried the general tips to fix Surfshark but got no results.
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